Privacy Policy

Information Collection and Use

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number, and company information when you fill out contact forms
• Account credentials if you create a client portal account
• Payment information when you purchase services (processed securely through third-party payment processors)
• Project details and communications related to our services

Usage Data

We automatically collect certain information about your device and how you interact with our website, including:

• IP address, browser type, and device information
• Pages visited, time spent on pages, and navigation paths
• Referring website addresses
• Date and time stamps of visits

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services
• To respond to your inquiries and communicate with you
• To process transactions and send related information
• To improve our website and services
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues
• To send you marketing communications (with your consent)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website (Google Analytics)
• Preference cookies: Remember your preferences and settings

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We work with third-party companies to facilitate our services (hosting, payment processing, email delivery, analytics). These providers have access only to information necessary to perform their functions.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Client project data and communications are retained for the duration of the business relationship and for a reasonable period thereafter for record-keeping purposes.

Your Rights

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information
• Opt-out: You can unsubscribe from marketing communications at any time
• Data Portability: You can request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us at NicholasL@Nexrena.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: